1. Overall goal and workshop logic
Goal: participants can choose and plan the most beneficial way to get around (public transport/bicycle/micromobility/car‑sharing), read a timetable and buy a ticket (machine/app), know basic safety rules for cyclists and scooters, understand key car‑rental terms, and create a 30‑day mobility plan (cost, time, safety).
Logic: route mapping → public transport (reading timetables/tickets) → apps and ticket machines (role‑play) → bicycle and micromobility (rules) → car‑sharing/rental (checklists) → driving licence: pathway and questions for offices → 30‑day plan and KPIs.
Final outputs:
- TR1 — My routes (home–work/university/NGO/clinic).
- TR2 — Public transport: timetable + tickets (checklist).
- TR3 — Ticket machine: “step by step” (mock‑up).
- TR4 — Buying a ticket in an app (mock‑up + safety).
- TR5 — Bike and scooter: rules and equipment (poster + checklist).
- TR6 — Car‑sharing/car rental: checklist + condition report.
- TR7 — Decision calculator (time/cost/comfort/CO₂).
- TR8 — Driving licence: pathway and questions for offices (verify locally).
- TR9 — 30‑day mobility plan (3 steps and KPIs).
- TR‑R — Outcomes rubric.
2. Learning outcomes (knowledge • skills • attitudes)
Knowledge: knows the differences between single‑ride/time‑based/season tickets, understands validation and ticket inspections, knows the minimum equipment and right‑of‑way/lights rules for cyclists and scooters; understands key car‑rental terms (deposit, km limit, damage, fuel, condition report).
Skills:
- reads a timetable (stop/line/direction) and plans 2 alternative routes;
- buys a ticket in a machine and in an app (on mock‑ups) and knows safe payment practices;
- chooses and prepares cycling equipment and a route (safe ride);
- fills in a condition report for car‑sharing/rental;
- creates a 30‑day mobility plan with 3 indicators.
Attitudes: safety > speed, respecting rules, ecological and cost‑aware thinking.
3. Organisational parameters
Room: U‑shape seating + 4 tables; 2 flipcharts; projector; timer.
Materials (A4/A3, 1 per person): TR1–TR9, TR‑R; mock‑ups: stop timetable, ticket‑machine screen, ticket‑app screen, car‑sharing screen; pictogram set (bike/scooter/bus).
Evaluation: Mentimeter PRE/POST (3 questions – section 4) + TR‑R rubric.
4. Mentimeter — questions (PRE and POST)
“I can plan a route (at least 2 options) and buy a ticket safely.”
“I know the rules for safe cycling/scooter riding in the city.”
“I can assess the costs/risks of car‑sharing/rental and I have a 30‑day plan.”
5. Detailed agenda (180’)
Goal: safety and expectations.
Instruction: goals/outputs; rules: voluntary participation, right to pause, no sharing of account/app data. Hand out TR1–TR9.
Goal: anchor the topic in real needs.
Instruction: on TR1 draw your 2 most common routes (home–work/university, home–clinic/NGO) and your current mode of transport.
Goal: use city transport with confidence.
Materials: TR2, timetable mock‑up and line maps.
How to read a timetable: line number, direction (last stop), day columns (weekday/weekend/holiday), pictograms (low‑floor, bicycle, night).
Ticket types: single ride, time‑based (e.g., 15/30/60 min — examples without prices), season tickets (monthly/weekly, for lines/zones).
Validation/activation: when to validate/activate, where in the machine, what the screen shows.
Inspection: ticket proof (paper/app), what to do during an inspection; stay calm, do not pay cash “in a rush” without a receipt; check appeal channels in the operator’s rules.
Exercise (12’): in groups of three, read 2 alternative routes from the mock‑up (time/1 transfer vs 0 transfers) and record the result in TR7 (time/cost/comfort).
Goal: practise step‑by‑step purchasing and payment safety.
Materials: TR3 (machine), TR4 (app), screen mock‑ups.
Ticket machine (10’): choose zone/time, number of tickets, pay by card/cash, print and check; malfunction: keep the receipt and report via the hotline (on the sticker).
App (10’): registration, add a card, activate the ticket before boarding/before inspection; set a screen lock; safety (don’t click links from SMS/messengers — open the app directly; bridge to scenario 15).
Role‑play (10’): pairs A/B: A buys a ticket (machine or app), B is the “stress helper” and reads the TR4 checklist.
Kryterium: poprawnie wykonany zakup i zapisany screen potwierdzenia (na makiecie).
Goal: safe movement around the city.
Materials: TR5 (poster + checklist), sign pictograms.
Bicycle equipment: working lights (front/white, rear/red), reflector, brakes; helmet recommended; U‑lock/chain; bell.
Scooter: caution rules, speed limits per local regulations (to be verified), pedestrians’ right of way at crossings, follow local signage.
Where to ride: cycle path → bike lane → roadway; sidewalk only according to local rules and with pedestrian priority.
Visibility and weather: vest/reflectors; rain/slippery surface — increase braking distance; phone in your pocket, not in your hand.
Exercise (12’): using TR5, prepare a “readiness kit” for daily commuting (8‑item list + route sketch).
Kryterium: kompletny TR5 + szkic trasy alternatywnej.
Goal: understand costs/risks and documentation.
Materials: TR6 (checklist + condition report), app mock‑up; TR7 (calculator).
Terms: age/minimum licence holding period (check with operator), deposit, payment methods, price list (minutes/km/parking), extra fees (fuel/wash/fines/zone).
Before starting: walk around the car, take photos of corners/wheels/interior/fuel gauge/damages, complete TR6; check mandatory equipment; set navigation before driving.
Finish: park in an allowed zone, take final photos, check the car is locked; end the rental in the app and keep the confirmation.
Compare with taxi/public transport: use TR7 (time/cost/comfort/CO₂).
Exercise (10’): in groups of three compare 3 travel options using TR7 and choose a recommendation (justify it).
Goal: prepare a list of questions and documents for local verification.
Materials: TR8 (pathway/questions).
Instruction: discuss 3 scenarios in general: (1) I have a licence from my home country — check use and exchange in Poland; (2) I don’t have a licence — course/exam/medical steps; (3) international driving — ask about insurance at the rental company.
Exercise (8’): complete TR8: office/institution, documents (translations? photos? certificates), fees, deadlines, questions for phone/email.
Criterion: everyone has a list of questions and contacts to verify.
Goal: wrap up and implement.
Instruction: POST (the same 3 questions). In TR9 write 3 steps/30 days and define KPIs: number of public‑transport/bike trips, % sticking to budget, commute time.
Instruction: take photos of flipcharts and cards (no personal data), reminder: road safety and cyber‑safety in apps (no links from SMS; bridge to scenario 15).
6. Good facilitation practices
Use simple language (A2–B2) and pictograms; avoid jargon; demonstrate everything on mock‑ups.
Safety: we don’t use real accounts or cards; we practise “offline”; on the road, life and health always come first.
Cultural inclusion: don’t assume knowledge of Polish customs; explain gestures/signals.
Bridges: scenario 14 (budget), 15 (cyber), 20 (health — commuting), 18 (B2B — commuting costs).
7. Adaptations, Plan B, variants
Language barrier: TR2–TR4 and TR5 versions with pictograms and PL↔UA phrases; mixed‑language pairs.
Small group (≤10): more rounds at the machine/app; optional field walk‑through.
Less time (120’): M1 25’, M2 20’, M3 20’, M4 20’, M5 15’; TR9 as homework.
More time (+30’): add a mini‑module “city bike” (registration/docking) and “metropolitan tickets” (where to check).
8. Evaluation and reporting indicators
Mentimeter PRE/POST — 3 questions.
Outputs: TR1–TR9 (photo/scan).
TR‑R rubric (0–2 points per criterion, max 10):
- Dwie alternatywne trasy i decyzja (M1),
- Ticket purchase on a mock‑up (M2),
- Bike/scooter checklist (M3),
- TR6 report + TR7 calculation (M4),
- TR9 — 30‑day plan and KPIs.
Interpretation: 0–3 starting out; 4–7 solid; 8–10 ready to act.
9. Printable materials (ready‑to‑use)
10. Branding and compliance (trainer)
On the cards: “Bridges of Hope” logo, EU flag + “Co‑funded by the European Union”, Erasmus+ logo; partners (KIS, Asociația Se Poate).
Space for the project number and information clause.
11. Trainer checklist (before/after) (trainer)
Before: printouts TR1–TR9, TR‑R; timetable/screen mock‑ups; Mentimeter; timer.
After: photos of outputs (no personal data), save Mentimeter results, list of 30‑day steps for follow‑up.
Attachments (interactive + printable)
Each card has a button Print i oznaczenie finansowania (widoczne w wydruku).
TR1 — My routes (map)
TR2 — Public transport: timetable + tickets (checklist)
(Optional) View the timetable mock‑up for practice
Pictograms: ♿ low‑floor • 🚲 bicycle space • 🌙 night service
| Godzina | Dni robocze | Weekend | Holidays |
|---|---|---|---|
| 06 | 05, 20, 35, 50 | 15, 45 | 30 |
| 07 | 05, 15, 25, 35, 45, 55 | 10, 40 | 30 |
| 08 | 05, 20, 35, 50 | 15, 45 | 30 |
TR3 — Ticket machine: “step by step” (mock‑up)
- Choose zone and ticket type (single/time‑based/season)
- Choose number of tickets
- Pay (card/cash) and wait for confirmation
- Take the ticket and receipt (if any)
- Check the printout / ticket correctness
(Optional) Ticket‑machine screen mock‑up for practice
After purchase: take the ticket/receipt, check the printout, take a photo of the confirmation.
TR4 — Buying a ticket in an app (mock‑up + safety)
(Optional) Ticket‑app screen mock‑up for practice
TR5 — Bike and scooter: rules and equipment (poster + checklist)
TR6 — Car‑sharing/rental: checklist + condition report
(Optional) Car‑sharing screen mock‑up for practice
TR7 — Decision calculator (time/cost/comfort/CO₂)
| Option | Time (min) | Cost (PLN) | Komfort (1–5) | CO₂ (low/medium/high) | Uwagi |
|---|---|---|---|---|---|
| A (e.g., public transport) | |||||
| B (e.g., bicycle) | |||||
| C (e.g., car‑sharing) |
TR8 — Driving licence: pathway and questions for offices
TR9 — 30‑day mobility plan (3 steps and KPIs)
| Krok | Termin | What do I do? | KPI / miara sukcesu | Status |
|---|---|---|---|---|
| 1 | do 7 dni | |||
| 2 | do 14 dni | |||
| 3 | do 30 dni |
TR‑R — Outcomes rubric
Mock‑up — Stop timetable
Pictograms: ♿ low‑floor • 🚲 bicycle space • 🌙 night service
| Godzina | Dni robocze | Weekend | Holidays |
|---|---|---|---|
| 06 | 05, 20, 35, 50 | 15, 45 | 30 |
| 07 | 05, 15, 25, 35, 45, 55 | 10, 40 | 30 |
| 08 | 05, 20, 35, 50 | 15, 45 | 30 |
Mock‑up — Ticket machine screen
After purchase: take the ticket/receipt, check the printout, take a photo of the confirmation.
Mock‑up — Ticket app screen
Mock‑up — Car‑sharing screen
Pictogram set