Workshop overview
Participants: youth aged 18–30, group of 15–20
Duration: 180 minutes
Main goal: participants understand the basics of tenancy and co‑living, can recognise typical conflicts, apply mediation techniques and assertive communication, and prepare a 30‑day action plan for housing problems.
⚠️ Important: This is an educational workshop on mediation techniques, not legal advice. For legal matters, consult a lawyer.
Learning objectives
💡 Knowledge
- Basic rights and obligations of tenant and landlord
- Typical conflicts in tenancy and co‑living
- Principles of assertive communication and mediation
- Procedures for resolving housing disputes
- Support institutions for housing issues
🛠️ Skills
- Recognising and naming housing conflicts
- Applying active listening techniques
- Conducting a mediation conversation
- Preparing written agreements
- Planning actions in conflict situations
🎯 Attitudes
- Respect for different perspectives
- Striving for peaceful conflict resolution
- Responsibility for shared space
- Openness to compromise and negotiation
Agenda (180')
Modules
🏠 Module 1 – Basics of tenancy and co‑living
Goal: Understand the fundamentals of housing relationships.
Content: Tenancy agreement (elements, tenant/landlord rights), co‑living rules, sharing costs and duties, house/flat rules.
Exercise: Analyse sample housing situations and identify rights/obligations (MED1).
⚡ Module 2 – Recognising and analysing conflicts
Goal: Identify sources of conflict and their dynamics.
Content: Common conflicts (noise, cleanliness, guests, payments, personal space), conflict escalation, the impact of emotions on communication.
Exercise: Conflict mapping – case analysis and identifying causes (MED2, MED3).
🤝 Module 3 – Mediation and communication techniques
Goal: Master core mediation techniques.
Content: Active listening, non‑blaming “I‑statements”, paraphrasing, seeking shared interests, BATNA (best alternative).
Exercise: Assertive communication training in pairs (MED4, MED5).
🎭 Module 4 – Mediation practice (role‑play)
Goal: Practise mediation in controlled conditions.
Content: Simulation of real conflict situations, roles: mediator/parties, feedback and reflection on the process.
Scenarios: Noise conflict, kitchen cleanliness dispute, unpaid bills, disagreements about guests.
Exercise: Role‑play with scenario cards + drafting agreements (MED6, MED7).
📋 Module 5 – 30‑day action plan
Goal: Prepare a concrete plan for potential conflicts.
Content: Identify potential issues in the current housing situation, prepare preventive strategies, support map (institutions, people).
Exercise: Individual action plan and contact list (MED8, MED9).